Pamela has conducted several trainings for our staff that have proven to be enjoyable, informative and very effective. Her “Having Difficult Conversations” training for our Program Managers not only provided our Program Managers with the tools to have the kind of conversations with their employees that are too often avoided, but the training session also helped our Program Managers connect with each other in a way they don’t usually have the time to do. Realizing that fellow PMs have the same challenges dealing with employees was very helpful to company administrative cohesion. I have continued to hear from those who took this training that they think about what Pamela taught/showed them and they use it not only at work but in their personal relationships as well.
More recently she conducted a workshop for our home office employees which focused on increasing workplace knowledge and cross team communication. It worked as a Team Building day, something we hadn’t tried before. Once again, not only did folks learn about themselves, but also about their fellow employees and about the company and its history. Because each department’s employees tend to communicate within their department, this workshop helped promote cross departmental understanding which has become valuable to our company.
Pamela is very skilled at communicating with a wide array of personalities and employment levels. Our group of folks is not usually very forthcoming and slow to warm up to new influences but they were able to open up and relate to her and to each other as Pamela tapped into and enabled their inner desire to connect.
Pamela provided an invaluable experience to our company, and I am eager for her to conduct additional workshops and trainings at some of our other locations.
Pamela Villars Consulting 